Returns & Exchanges
At Kasper, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return or exchange eligible items within 30 days of delivery.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Prepare Your Package
Securely pack the unworn items in their original packaging with all tags attached to ensure a smooth processing experience.
Attach the Label
Download and print the prepaid shipping label provided by our portal and affix it clearly to the outside of your return parcel.
Drop Off and Track
Hand off your package at any authorized carrier location and keep your tracking receipt until your refund or exchange is confirmed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing